Frequently Asked Questions
A: We have clinics in Edgbaston and Sutton Coldfield. Edgbaston offers our widest range of treatments, while selected treatments are also available in Sutton Coldfield, including HIFU. When booking online, you’ll be able to see which location your chosen treatment is available at.
A: Yes. We treat a wide range of skin tones and tailor treatment plans and settings to your individual skin type.
For treatments such as laser hair removal, we will assess your skin and hair during your consultation and carry out a patch test before treatment to ensure the treatment is appropriate for you.
A: For some treatments, yes. If you are suitable and there is enough appointment time, treatment may be possible following your consultation.
However, certain treatments require additional checks, a patch test or a separate appointment before treatment can go ahead. For example, laser hair removal requires a consultation and patch test first.
A: Yes. We treat a wide range of skin tones and tailor treatment plans and settings to your individual skin type.
For treatments such as laser hair removal, we will assess your skin and hair during your consultation and carry out a patch test before treatment to ensure the treatment is appropriate for you.
A: Yes. We offer a range of monthly memberships for patients who prefer an ongoing treatment plan rather than paying for individual treatments each time.
We also offer payment plan options, subject to eligibility, which can help you spread the cost of selected treatments. Our team can help you explore the most suitable option based on your treatment plan and goals.
A: You don’t need to know exactly what treatment you need before booking. If you’re unsure, book a General Consultationand we can discuss your concerns, assess the area and recommend the most appropriate treatment options for you.
If you already know the type of treatment you’re considering, you can book a Skin Consultation, Facial Assessment, or Laser Consultation + Patch Test instead.
A: We require at least 72 hours’ notice if you need to reschedule your appointment.
Changes made with less than 72 hours’ notice may be subject to our cancellation policy and applicable treatment or booking fees. Full details are provided within our booking terms and conditions.
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